Functional Areas : Operational and Software Support

WORK DESCRIPTION

CompQSoft supports this client by installing, supporting, and maintaining servers or other computer systems and planning for and responding to service outages and other problems.

Our personnel diagnosed software and hardware failures towards resolution, also assisting in the prevention of computer hacking and other security problems by implementing preventive measures in compliance with AF or IC enterprise architecture. We ensured that all firewalls and intrusion detection or other information assurance systems were fully functional and remained current. We also monitored system performance and resolved issues related to efficient and effective system use. Other support services we extended include operational, software, network/hardware, technical, LAN/WAN/MAN, telecommunications (data, voice, images, including wireless), and help desk / IT assistance hotline.