A family-owned international construction company specializing in construction and resources transforms Collaboration and Operational Excellence with Microsoft 365 and Dynamics CRM

Customer

A family-owned international construction company.

Business Challenge

  • Disconnected Systems: Each business area maintained independent project areas, creating silos.
  • Inefficient Collaboration: Lack of transparency and standardized processes hindered teamwork.
  • Cultural Shift: Needed employees to adopt new digital tools and collaborative habits.
  • Legacy Systems: Outdated IT systems required modernization to meet business needs.
  • Data Redundancy: Files and projects were duplicated across departments.

Solutions:

With CompQsoft’s expertise, the company unlocked its digital potential by leveraging Microsoft 365, Dynamics CRM, and Azure:

  • Workshops and Architecture Design:
    • Conceptualized a tailored architecture to align with business needs.
    • Planned a phased development path for business apps.
  • Dedicated Business Apps:
    • Construction Defects App: Simplified defect recording, classification, and tracking with smartphone picture uploads.
    • Dynamic Storage App: Created SharePoint site structures dynamically to store project documents centrally based on CRM project entries.
    • Building Documentation App: Enhanced communication with clients by documenting and sharing project progress.
  • Microsoft Tools Utilized:
    • PowerApps, Power BI, Flow, SharePoint Lists, Dynamics CRM, and Outlook Online enabled seamless app development and integration.

Business Impact:

  • Improved Collaboration: Cross-team collaboration became more efficient and streamlined.
  • Time Savings: Automated workflows reduced manual effort and duplication.
  • Enhanced Transparency: Standardized processes and visualized project progress improved clarity across teams.
  • Higher Quality Workflows: Consistent processes ensured accuracy and reliability in business operations.